Privacy policy

Privacy policy and data protection

1. About the Fleet Heroes Awards & Conference

Funded by Department for Transport, the Fleet Heroes Awards & Conference is delivered by Energy Saving Trust. Energy Saving Trust are a leading and trusted organisation helping people save energy every day.

Energy Saving Trust will treat any personal data you provide us carefully and securely. To contact our data protection officer please:

Write to our head office: Energy Saving Trust, 30 North Colonnade, Canary Wharf, London, E14 5GP.


2. What information will we collect about you?

If you apply or nominate an organisation for the Fleet Heroes Awards we will collect:

  • Contact information (e.g. name, postal address, email address)
  • Information regarding the organisation’s achievements relating to the category entered along with supporting evidence documents, images and/or logos
  • Some of this information may not be personal data e.g. information purely about the organisation and its operations.

3. Why do we ask for this information?

We will use this information you provide to us to:

  • Assess your Fleet Heroes Awards application
  • to correspond with you regarding the Fleet Heroes Awards.
  • Publish the name of the winning organisation or individual
  • Provide you with information about future Fleet Heroes Awards

Your application form(s) will be stored on our secure servers and retained for a period of seven years.

4. Where we collect information about you

When you complete and return a Fleet Heroes Awards application form available from the Fleet Heroes Awards website.

5. Sharing information about you

We will share information you have provided with our Fleet Heroes Awards panel of judges made up of industry experts.
Additionally the name of the winning organisation or individual will be published on this website and announced to the media.

6. Direct marketing

Energy Saving Trust will only send you direct marketing relating to the Fleet Heroes Awards if you have subscribed online to Fleet Briefing
You have the right to stop us using information about you for direct marketing purposes. You can do this at any time even if you previously consented to receive direct marketing. If you wish to change your marketing settings either select the link included in emails or contact us directly to let us know. We will change your setting as soon as we are able and at least within 28 days

7. Google Analytics Advertising

Energy Saving Trust has implemented the following Google Analytics Advertising features:

Remarketing – this enables Energy Saving Trust to display advertising to visitors on our website as they move to other sites.
Display Network Impression Reporting – Energy Saving Trust can use this to understand the impact of adverts displayed on other sites. We will be able to see when someone views an advert elsewhere and then later visits Energy Saving Trust’s website.
Demographics and Interest Reporting – this allows us to obtain anonymous information about the users of our website. For example, we will be able to see how many visitors we had to our site in a particular age range. Find out more about how Google obtains this information

8. Cookies

The site uses Drupal Content Management System and sets a cookie to determine whether your browser can use Javascript. Google Analytics will also set cookies to handle the information detailed above.

9. How long will we keep your data for?

Your application form(s) will be stored on our secure servers and retained for a period of seven years.

10. Your rights

The General Data Protection Regulation will change the rights you have with regards to the personal data we hold and use about you. Your new rights are described in the guidance below. If you have any questions or concerns about how we use your personal information please contact our Data Protection Officer*. You can also find useful information on the Information Commissioner’s Office’s website.

*Data Protection Officer details for Energy Saving Trust:

Write to: Energy Saving Trust England, 30 North Colonnade, Canary Wharf, London, E14 5GP.


If you feel that we have not responded appropriately to any requests to use your rights you have the right to complain to the Information Commissioner’s Office (as detailed above).

For any request relating to your information we will ask for proof of identity to make sure we are talking to the right person, and to avoid disclosing information that belongs to another person. This may be done through asking questions (such as your address, telephone number, email address and reference number, should you have one) or sometimes we might ask for other evidence.

If you are asking about information relating to another person, a relative for example, we need to be sure you have the authority to act on that person’s behalf. Normally this can be done through evidence of a ‘Power of Attorney’ or similar document.

11. Accessing information we hold about you

If you think we hold information about you, you can ask us about that information. You do not have to make this request in writing, however we will always ask questions to make sure we know who you are or we might ask for further proof of identity. This additional proof may take the form of recent utility bills or we may request to see photographic identification such as a current driving licence.

We will let you know if we are using your information and let you have access to it. We may ask you to let us know exactly what information you are looking for if we hold a large amount of information about you.

We will give you the following information:

What we are using your information for, what sort of information about you that we hold, Who we have shared your information with, If we didn’t get your information from you, we will tell you where we got it from, How long we are likely to keep your information.

12. Right to object to direct marketing

See section regarding direct marketing.

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